Law Office of Susan F. Zinder, PLLC

Law Office of Susan F. Zinder PLLC


Relevant Practice Areas – Healthcare

Contracting and Affiliation Issues:

  • Negotiated clinical and strategic affiliation agreements for transactions involving major corporate affiliations, as well as training, backup transfer and shared operations
  • Prepared and negotiated numerous physician employment agreements, representing both physicians and hospitals, and developed model employment agreements for hospital clients
  • Drafted and negotiated professional services agreements
  • Prepared model paid and unpaid on-call agreements and associated policies and procedures, including billing policies
  • Negotiated various resident student training agreements
  • Prepared shared infrastructure and database agreements
  • Negotiated I.T. license agreements necessary for Meaningful Use compliance

Governance and Strategic Issues:

  • Revised governing board infrastructures to enhance oversight of compliance and quality matters through the preparation and revision of corporate bylaws, as well as other governing board policies and procedures
  • Advised governing boards on ongoing implementation of effective compliance programs, including conflicts of interest and corporate compliance policies and procedures
  • Guided hospital board through separation of the hospital from its corporate parent
  • Advised board on the replacement of hospital’s information technology infrastructure
  • Organized institutional “captive p.c.”
  • Trained governing board members on governance oversight responsibilities

Crisis Response:

  • Successfully developed and oversaw institutional responses to litigation claims from former senior executives
  • Prepared multiple plans of correction in response to state and federal statements of deficiency (including governing board and management citations) received by client
  • Developed policies and replicable processes for preparation of compliant plans of correction in response to regulatory citations

Regulatory and Policy Concerns:

  • Advised information technology company providing care management services through Short Message Service (“SMS”) texting on effective business processes while ensuring compliance with, among other things, HIPAA and the Telephone Consumer Protection Act
  • Oversaw health system Stark/AKS initiative to review and ensure compliance of institution wide physician contracts
  • Designed and implemented multi-hospital corporate compliance program and policies and procedures
  • Advised upon HIPAA compliance program, and drafted, negotiated and revised various policies, procedures and business associate agreements
  • Trained medical and employed staff on various medical records issues
  • Developed methodology to maintain confidentiality of quality assurance/risk management information across multi-hospital system to promote performance improvement activities while protecting confidentiality of such information under state privilege statutes

Operational Challenges

  • Redesigned hospital credentialing and due process processes to ensure compliance with Medicare regulations and Joint Commission standards
  • Implemented health system wide contracts management system
  • Led multidisciplinary initiative to address specific quality concerns that were resulting in, among other things, increased litigation and financial exposure for the organization
  • Oversaw review of emergency department operations to ensure legal and regulatory compliance

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