Law Office of Susan F. Zinder, PLLC

Law Office of Susan F. Zinder PLLC


Relevant Practice Areas — Information Technology

Regulatory Affairs:

  • Advised information technology company providing care management services through Short Message Service (“SMS”) texting on effective business processes while ensuring compliance with, among other things, HIPAA and the Telephone Consumer Protection Act, and other federal and state laws and regulations
  • Developed HIPAA compliance programs, policies and procedures, and advised hospitals, health systems and other provider clients regarding their implementation
  • Negotiated business associate agreements


  • Successfully negotiated the replacement of a hospital’s complete information technology infrastructure platform
  • Drafted, reviewed and successfully negotiated information technology license, support and maintenance agreements for numerous onsite, remote and web-based systems, including, without limitation:
    • Electronic medical records systems, both institution wide as well as departmental (e.g., emergency department EMR, and physical medicine and rehabilitation department EMR)
    • Finance and billing systems
    • Clinical and ancillary systems (e.g., laboratory information systems, radiology information systems, etc.)
  • Negotiated the separation of an institution’s information technology platform from that of its former parent and affiliated entities
  • Negotiated the documentation necessary for participation in regional health information exchanges (“RHIOs”), including RHIO governing documents and participation agreements
  • Drafted and negotiated proprietary software license and remote computing agreements on behalf of web-based medical billing company
  • Negotiated agreements to enable health system’s achievement of meaningful use
  • Negotiated various biomedical equipment agreements, including, among others, agreements for CT and MRI systems, and their related interfaces with the hospital client’s radiology information system
  • Trained information technology staff on contract review to enable more effective contracting practices


  • Negotiated agreements, designed policies for, and implemented an institution-wide contracts management system (including the development of associated contracting policies and procedures)
  • Designed a risk and claims management system and infrastructure
  • Designed shared database agreement structure for multi-hospital laboratory system


  • Advised hospital governing board and executive team on, and guided negotiations for new systems and fixes to achieve, client’s meaningful use
  • Guided governing board through the approval of the replacement of its complete information technology infrastructure
  • Advised board on oversight of hospital IT infrastructure

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